Businesses all over the world have been forced to adapt to new environments and new tools. These new technology solutions were rapidly implemented in order to keep businesses running. Unfortunately, this also means that many businesses’ IT managers are overworked and overwhelmed, which can leave those businesses at risk for a number of things. Your internal IT resource needs help; they just don’t have the time, tools, or expertise to do everything—and that’s not their fault! It’s neither fair nor effective to expect those small teams or individuals to handle all of your needs. Fortunately, there’s a way to mitigate this problem. If you’ve been paying attention to the IT industry lately, you might have heard about Co-Managed IT. This is the practice of supplementing your internal IT resource with an external Managed Services Provider (MSP). For example, if your business needed additional IT assistance, Seltek would happily step in and take on the burden of helpdesk and cybersecurity, leaving your trusted internal team to work on larger projects or other things. A Co-Managed IT solution can both improve your technology management, and save you money.
We want to specifically highlight one aspect of IT management that is incredibly important: cybersecurity. With the rapid transition to remote working environments we’ve all experienced, it’s likely that most businesses are putting themselves at a cybersecurity risk without realizing it. At a time when IT managers and small IT teams are already overwhelmed, you need someone to take care of security. Hackers recently hit a celebrity A-List law firm in New York, acquiring sensitive contract information and holding it for ransom. If a law firm that works with Sir Elton John, Robert DeNiro, and Madonna—with all of the monetary resources that entails—can be successfully hacked, anyone can. That’s why it’s important to not rely on your internal team for cybersecurity; they can’t do it alone. Work with an MSP like Seltek to manage your cybersecurity offering and keep you safe. Not doing so can put your business at risk, as evidenced by that law firm. It’s worth paying a little bit now to avoid losing your business later.
How Can We Help?
We understand that the idea of bringing in an external group can be intimidating or unwelcome to some internal IT resources. We want to make it clear that we’re only offering our assistance. In the past, our Co-Managed IT solutions have been focused on helping their team with projects and security; we aren’t trying to replace them, we’re trying to help them break up the work into manageable pieces. We’re the buffer that lets your business operate safely without losing functionality.
We hope this article was informative and gave you some food for thought. If your IT resource has been struggling to keep up with the unfair deluge of new work and new problems, we want to help. We highly encourage you to give us a call. We’ll work with you to determine your IT needs and find the best solution for you.